What we collect:
- Personal Information
The type of information we will collect about you includes your name, address, email address etc. We do not pass your details to any third party other than to process your order such as postal or courier service companies.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. If you want to check the information that we hold about you then please email us. If you find any inaccuracies we will delete or correct it promptly. If you do not wish to receive information of new products or services from us, then please email us. If you have any questions/comments about privacy, you should contact us.
- Payment Information
Card payment information is not stored by Rockshore (UK
) Ltd. Card payments are managed by our secure online payment gateway provider which also uses the additional security layer known as 3D Secure. Verified by Visa
& Mastercard Securecode
acts like an online chip and pin by requesting digits of a password, thereby identifying you as the genuine cardholder and thus protecting you and reducing fraudulent transactions. Payments made via a Google Wallet or Paypal account are made through these third party companies who store and are responsible for card payment information. You should consult the respective companies' privacy policies.
What we do with the information we gather:
We only collect information about you with your full knowledge and consent. The information we gather is required in order to obtain your payment and process and deliver your order. We may also use the information to provide you with the best possible service including notifying you from time to time of new products and services by email or post.
We are committed to protecting your privacy. In order to prevent unauthorised access or disclosure, we have in place suitable electronic and administrative procedures to safeguard and secure the information we collect from you. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) .
We recommend you read our full Terms & Conditions.