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Number Plates - Accepted Documents

As advised in our Number Plate listings and in our Terms and Conditions, your number plates will be made up and dispatched as soon as we see the necessary documentation in order to comply with the DVLA regulations and the law. It is simply against the law for any company or person to supply number plates without first seeing the required documentation first.  This documentation are known as "proof of identity" for the person placing the order (not necessarily the same name which appears on the V5 log book), and "proof of entitlement" to the vehicle or registration mark.  Whilst we appreciate the inconvenience of having to produce these documents, we can assure you that if these documents are provided quickly then there will be no undue delays to your order being dispatched and you can be confident in the knowledge that the plate(s) have been produced completely road legal.  Full details of which documents are acceptable can be found below.  You can provide these by sending a scan or image (for example, taken with your camera or camera phone) of your chosen documents (one from each section A and section B below), and emailing them to us at sales@rockshore.uk.com  

- Please note :- to avoid non delivery of emails and documentation, please ensure that your file attachments are not too large (keeping them under 1mb is better) and send under cover of separate emails if necessary. We will always send an acknowledgement email on receipt of documentation so customers know documentation has been received safely.  If you do not receive a reply, then it is likely your email and documentation has not been received



Section A

Proof of Identity - Name & Address of Person Placing Order (not necessarily the owner of the vehicle)
 
Please email an image or scan of one of the following ensuring that the document or account no is visible:
 
  • Valid Driving License - Front page of Counterpart only please
  • Valid Passport (UK or other)
  • Valid National Identity Card (UK or other)
  • A utility or council tax bill
  • Debit or Credit card issued by a Bank or Building Society
  • Armed Forces Identity Card
  • Police Warrant Card
 
Section B

Proof of Entitlement to the Vehicle or Registration Mark ensuring that the document reference no is visible:


Please email an image or scan of one of the following documents:

  • V5C (log book) -  Front cover/page only please
  • V5C/2 (tear off New Keeper's slip from V5C log book)
  • V750 (certificate of entitlement to a mark)
  • V778 (cherished transfer retention document)
  • V11 (vehicle licence renewal form
  • V379 (vehicle registration certificate)
  • V948 or eV948 (authorisation certificate)
  • Letter of authorisation (must quote document reference number from V5 log book) from lease company or fleet operator


Once the necessary documentation has been reviewed, replacement number plates are normally dispatched same day.  If you email your documentation through to us and you do not receive a dispatch email within 24 hours, then please contact us as it may mean that your email has not been delivered.   

If you do not have facilities to email an image or scan of your documentation, then please send by post to the address below together with a cover note with your order number:-


Rockshore UK Ltd
Unit 13 Willesborough Industrial Park
Kennington Road
Willesborough
Ashford
Kent
TN24 0TD