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Cookie Policy

Our website makes use of cookies and is standard practice for all websites.  Cookies are small encrypted pieces of information which are transferred from a website to the cookie file stored on your computer or other device.  No cookies sent from our website collects personal information about you and it is important to remember that cookies cannot harm your computer. The cookies we use are called Session Cookies which are temporary cookies used for the following purpose only:

  • To keep track of what you have in your shopping cart and to remember when you return to our site.  The cookie allows for the products placed into your shopping cart to be remembered from a previous page and ensures that your order is processed correctly. These cookies are known as ‘essential’ and need to be enabled in order to be able to order and purchase products on our site.  If you do not have cookies enabled, you will be unable to make a purchase on our website but you will still be able to browse our site.


 Third Party Cookies

You may also come across third party cookies from sites such as Twitter, Facebook, You Tube, Share This, Dailymotion and Feefo.  These are carefully selected suppliers which are used on our site to enhance user experience and who may set cookies during your visit. We do not control these third party cookies and for further information you should view the respective third party websites for their individual privacy and cookie policies.

Google Analytics is used to monitor visitors to our websites.  The Google Analytics cookie collects information in an anonymous form and allows us to monitor website traffic and how our visitors use our site.  This is so we can learn where our website can be improved upon in order to improve site usage and user experience for our visitors.  You can if you wish opt out by installing the Opt-Out browser add-on at https://tools.google.com/dlpage/gaoptout/

Google and Bing cookies originate in our PPC campaigns which pay them for generating traffic and sales to our website.  Google Remarketing also allows us to display advertising by showing you products you might be interested in based on your most recent visit to our site.  We do not control these cookies and for further information you should view Google and Bing’s respective privacy & cookie policies. You can opt out or manage the ads you wish to see at https://www.google.com/settings/ads


Linking to another site from Rockshore websites

Rockshore offers a Links page on our website which contain links to other third party websites.  These third party links are provided for our visitors’ information and assistance.  We are not responsible for the privacy practices within any of these sites and you should be aware of this when you leave the Rockshore website.  You should refer to the privacy and cookie statements on the respective sites you visit. 

Further Information & Controlling Cookies

If you want to delete any cookies that are already on your computer or device, you will need to refer to the instructions for your file management software to locate the file or directory that stores cookies.  You will have the option to delete all or some cookies.  Our cookies will have the file names:

ekm_USERNAME
ekm_pp_USERNAME
ekm_tmp_ORDERNUMBER

For further information about Cookies and how to control them please visit www.aboutcookies.org



We recommend you read our full Terms & Conditions